Sunday, April 7th TTSD's Network Down Day

This Sunday, April 7th is our regularly scheduled technology maintenance "down-day."  We reserve the first Sunday of each month for network/system maintenance to avoid interruptions throughout the month.

We always try to keep interruptions to a minimum. Please plan accordingly for potential interruptions to TTSD Wifi, email, Google, Synergy and other TTSD systems on Sunday.  

...Susan Barnard & IT Team

Monday of Spring Break (3/25/19): Infinite Visions and Employee Portal will be down for maintenance.

Just a notice that on Monday, March 25th (during Spring Break), the Infinite Visions and Employee Portal will be down for maintenance.  We will be posting a replacement "Quick Links" website while it's down so that those of you who are using the Employee Portal to access links such as email, Synergy, Google docs, etc. can still find these resources at http://portal.ttsd.k12.or.us

Maintenance should be complete by Tuesday, March 26th, and we'll be back to "normal" (with access to iVisions and IV for our bookkeepers).

SBAC Microphone Issue on Mac Mojave Computers

Apple implemented new security "feature" in Mojave that impacts the microphone use with SBAC/OAKS Secure Browser testing on macOS Mojave computers. The user must purposely enable access to the microphone or camera:

Is there a technical solution to fix this?

No. Apple wants users to purposely enable access to the microphone or camera.

What device and operating system does this effect?

This issue affects ANY mac computers that run macOS Mojave

How do we fix it?

Crowdsourcing. I volunteer to help but teachers and students can grant the necessary access with guidance. 

How?

Go to System Preferences --> Security & Privacy --> Privacy --> Microphone. 

Check the OaksSecureBrowser option, if it is AVAILABLE.

I do NOT see the OaksSecureBrowser option, what to do next?

The option only becomes available after the microphone access is being triggered once. 

Launch the OaksSecureBrowser app --> Go to the Sample Test Site --> Run Diagnostics -->  Recording and Playback Check --> Click the Speaker icon to do the speaker check --> Click the Recording icon to do microphone check --> Click OK to grant permission when OaksSecureBrowser asks to access the microphone. 

I'm putting together a KB article. Please look through and distribute to teachers.

NOTE: 

• This issue only affects Mac computers that run on Mojave. 
• The microphone access option should get enabled by default if the users click OK when being prompt

Newest Scam - impersonating the Superintendent ("Business Integrity Program")

Please be aware that TTSD has NOT implemented a "Business Integrity Program"

If you receive an email from Supt Sue Rieke-Smith with the following subject and that refers to a new " Business Integrity Program" please DELETE it immediately.

[ATTENTION REQUIRED] Revised and Updated Handbook From Superintendent

As a reminder NEVER provide your user name and password on sites you do not recognize.  Always check with the sender, if it seems questionable.

========================

Snippets from email scam:

~~~~~

G Suite (GMail, Google Docs, etc.) experienced disruption this AM - RESOLVED

At 4:00am this morning...

Status: Service disruption
We're aware of a problem with Gmail affecting a significant subset of users. The affected users are unable to access Gmail, Google Docs, Sheets, Slides, Classroom, Chat and various other services.
Users are getting 404s when signing-in

And then at 5:30am this morning...

Status: Service disruption Gmail service has already been restored for some users, and we expect a resolution for all users within the next 1 hours. Please note this time frame is an estimate and may change. The affected users are unable to access Gmail, Google Docs, Sheets, Classroom, Slides, Chat and various other services.

EMAIL SCAM: "Are you available?"

All staff:

Please be aware there continue to be email scams targeting our staff.  There are many warning signs to look for in identifying an email scam, including:   

1. Sender's email address that is close to our district email (or just use the name of the individual they are impersonating), but not correct. Please look carefully at the sender's email address. Check with the individual (via phone or face to face, if in question).
2. The grammar in the emails is often not proper English or commonly used phrases.
3. NEVER send money or offer to pay for something for someone, when initiated through email like the one below.

Please pass this information along to your coworkers.

EXAMPLE OF LATEST SCAM TO AVOID - DELETE THIS EMAIL IF YOU RECEIVE IT:

---------- Forwarded message ---------

From: avanvleet@ttsd.k12.or.us <avanfleet.ttsd.k12.or.us@gmail.com> 

Date: Thu, Jan 17, 2019 at 5:20 PM   

Subject: Re: Are you Available ?

are you available?

i will need you to help me get a eBay gift card activated at the store of $100 each in 5 pieces total of $500 I’ll be reimbursing you after the meeting i only need the pictures of the cards with receipt 🧾 you scratch it after the meeting....

Sunday, December 2nd is Network Down Day

This Sunday, December 2nd is our regularly scheduled technology maintenance "down-day."  We reserve the first Sunday of each month for network/system maintenance to avoid interruptions throughout the month.

We always try to keep interruptions to a minimum. Please plan accordingly for potential interruptions to TTSD Wifi, email, Google, Synergy and other TTSD systems on Sunday.  

...Susan & IT Team