Welcome to the TTSD IT Department blog (aka "techblog"). As a department, we strive to provide excellent support and communication throughout our District. Please check here for updates on current events related to technology support @ TTSD.
Tuesday, September 10, 2019
Apple event at 10am today...
Apple will have a big event at 10 AM. We expect their App Store (iOS and MacOS) will get busied which will delay app download on our iPads.
Friday, September 6, 2019
Student iPads NOTICE - Self Service message
Hello teachers in grades K-8,
Please ask your students to open their "Self-Service" app on their iPads to see if they receive the following message:
On only these iPads that receive this message, please follow these steps:
Please ask your students to open their "Self-Service" app on their iPads to see if they receive the following message:
"Self Service is a component of Jamf Pro, developed by Jamf. This app must be associated with a Jamf Pro Server. "If any of your students receive this message, please help them "reset" their iPad before we get too far into the school year.
On only these iPads that receive this message, please follow these steps:
- Go to Settings >> General >> Reset >> "Erase All Content and Settings"
- Once the iPad restarts, please follow these directions to help the student sign into the iPad again: https://kb.ttsd.k12.or.us/
articles/view/386
If you run into any problems, please submit a tech request with the number (and names) of students in your classroom that are having this issue.
Thank you. We apologize for this inconvenience.
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