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Monday, October 14, 2019

WEEK 2: "Secure It" : Cybersecurity Awareness Month

TTSD staff:

Did you know?  Every October is dedicated to improving our understanding and awareness of how to protect ourselves and our data online.
(And... Oct 14th-18th is Digital Citizenship week!!)

For TTSD's Cybersecurity Awareness Month, we will be sharing the following information and activities with you:

October Events:
  • Week 1: "Own IT." 
  • Week 2"Secure IT" & 2019 Digital Citizenship Week << THIS WEEK
  • Week 3:  Online Cybersecurity Awareness Lesson for all TTSD staff
  • Week 4: "Protect IT."

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WEEK 2: "Secure It"
Secure at Work - 1 page, quick read on how to protect yourself at work.

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Remember to "Think Before your Click!"

Monday, October 7, 2019

Please do not update to MacOS 10.15 (Catalina) and iOS 13...YET

We will NOT upgrade to macOS Catalina (macOS 10.15) or iOS 13 (iPadOS 13) at the moment.

JAMF was updated yesterday to the latest version which will allow us to manage the iOS 13 and macOS Catalina. 

macOS Catalina - users will be able to download the installer through System Preferences > Software Update BUT the users will not be able to install macOS Catalina due to a running background process.

Screen Shot 2019-10-07 at 1.45.31 PM.png

Updating current macOS Mojave (10.14.x to 10.14.6) - Click More info...

Screen Shot 2019-10-07 at 1.46.59 PM.png
iOS 13 - delay for 90 days from the release date. The users won't be able to install iOS 13 until the Holiday Break through Settings > General > Software Update

Restore existing iPads with iOS 12.4.1 
  • You can still reset and update iPad that is still working to iOS 12.4.1 
  • You can NOT restore to iOS 12.x.x using Apple Configurator 2 or iTunes because Apple unsign all iOS versions except iOS 13.1 and 13.1.2

Friday, October 4, 2019

October is National CyberSecurity Awareness Month!

Did you know?  Every October is dedicated to improving our understanding and awareness of how to protect ourselves and our data online.

We will be sharing some helpful resources through TTSD email that can be found HERE, if you want a preview or to find additional resources: 

Week 1: "Own IT."
Week 2: "Secure IT." [& 2019 Digital Citizenship Week for our schools]
Week 3:  Online Lesson for all TTSD staff: Cybersecurity Awareness
Week 4: "Protect IT."

Remember to "Think Before your Click!"

Wednesday, October 2, 2019

(Oct 6th) 1st Sunday of the Month = IT Maintenance "Down Day"

Sunday, October 6th is our regularly scheduled technology maintenance "down-day"

This Sunday, October 6th is our regularly scheduled technology maintenance "down-day."  We reserve the first Sunday of each month for network/system maintenance to avoid interruptions throughout the month.

We always try to keep interruptions to a minimum. Please plan accordingly for potential interruptions to TTSD Wifi, email, Google, Synergy and other TTSD systems on Sunday.  

...Susan Barnard & IT Team

Tuesday, September 10, 2019

Apple event at 10am today...

Apple will have a big event at 10 AM. We expect their App Store (iOS and MacOS) will get busied which will delay app download on our iPads.

Friday, September 6, 2019

Student iPads NOTICE - Self Service message

Hello teachers in grades K-8,

Please ask your students to open their "Self-Service" app on their iPads to see if they receive the following message:
"Self Service is a component of Jamf Pro, developed by Jamf.  This app must be associated with a Jamf Pro Server. "
If any of your students receive this message, please help them "reset" their iPad before we get too far into the school year. 

On only these iPads that receive this message, please follow these steps:

  1. Go to Settings >> General >> Reset >> "Erase All Content and Settings"
  2. Once the iPad restarts, please follow these directions to help the student sign into the iPad again: https://kb.ttsd.k12.or.us/articles/view/386
If you run into any problems, please submit a tech request with the number (and names) of students in your classroom that are having this issue.

Thank you.  We apologize for this inconvenience.

Friday, August 2, 2019

Sunday, August 4th is our regularly scheduled technology maintenance "down-day"

This Sunday, August 4th is our regularly scheduled technology maintenance "down-day."  We reserve the first Sunday of each month for network/system maintenance to avoid interruptions throughout the month.

We always try to keep interruptions to a minimum. Please plan accordingly for potential interruptions to TTSD Wifi, email, Google, Synergy and other TTSD systems on Sunday.  

...Susan Barnard & IT Team

WEEK 2: "Secure It" : Cybersecurity Awareness Month

TTSD staff: Did you know?   Every October is dedicated to improving our understanding and awareness of how to protect ourselves and our d...