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Friday, September 6, 2019

Student iPads NOTICE - Self Service message

Hello teachers in grades K-8,

Please ask your students to open their "Self-Service" app on their iPads to see if they receive the following message:
"Self Service is a component of Jamf Pro, developed by Jamf.  This app must be associated with a Jamf Pro Server. "
If any of your students receive this message, please help them "reset" their iPad before we get too far into the school year. 

On only these iPads that receive this message, please follow these steps:

  1. Go to Settings >> General >> Reset >> "Erase All Content and Settings"
  2. Once the iPad restarts, please follow these directions to help the student sign into the iPad again: https://kb.ttsd.k12.or.us/articles/view/386
If you run into any problems, please submit a tech request with the number (and names) of students in your classroom that are having this issue.

Thank you.  We apologize for this inconvenience.

5 comments:


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