CyberSecurity - stay vigilant as some like to take advantage of situations (ie COVID-19)

Please be aware that some scammers are impersonating World Health Organization emails/accounts during this heightened awareness of viruses. Please see the following article about how to spot a legit World Health Organization email (namely from @who.int). As always, check your source and double-check it against what you know to be correct.

https://www.who.int/about/communications/cyber-security

Just a friendly reminder that the "cyber bad guys" don't rest...


...Susan

How to clean and disinfect keyboards...

There are times when you may want to disinfect a keyboard, especially when using a public computer or one with multiple users. The difficulty in "disinfecting" keyboards is the required dwell time to disinfect isn't possible without damaging the keyboard. "Clorox" wipes generally require 3-5 minutes wet dwell time to disinfect. This amount of time will damage the plastic keyboard/keys. As in all best practices - wash your hands with soap and water for 20 sec after using a shared device and refrain from touching your face until doing so.  

 

Use cleaners [district approved] that are safe to use on plastics. Do NOT use sprays directly on the keyboards; Rather, spray onto the cloth, then wipe. 

1. First turn off the computer, unplug the power cord and remove the battery if cleaning a wireless or portable keyboard.
2. Spray the cleaner onto the cloth - ensure there is no excess liquid on the cloth before using. Don’t allow the liquid from the cloth to remain on the area too long. Using light, gentle strokes, wipe the keyboard. Wipe again with a damp, soft, lint-free cloth, such as microfiber.
3. Dry with another soft, lint-free cloth.

Sunday, March 1st = IT Department technology Down Day" (1st Sunday of the month)

This Sunday, March 1st is our regularly scheduled technology maintenance "down-day."  We reserve the first Sunday of each month for network/system maintenance to avoid interruptions throughout the month.

We always try to keep interruptions to a minimum. Please plan accordingly for potential interruptions to TTSD Wifi, Infinite Visions, email, Google, Synergy and other TTSD systems on Sunday.  

...Susan Barnard & IT Team

Super Bowl Sunday = IT Maintenance Day

Hello TTSD Staff,

This Sunday is our regularly scheduled technology maintenance "down-day" (Sunday, February 2nd).  We reserve the first Sunday of each month for network/system maintenance to avoid interruptions throughout the month.

We always try to keep interruptions to a minimum. Please plan accordingly for potential interruptions to TTSD Wifi, Infinite Visions, email, Google, Synergy and other TTSD systems on Sunday.  

...Susan Barnard & IT Team

Google Classroom Sync - Update

Background

On November 12th, CTA (our Synergy host) had to disable the feature that lets teachers sync assignments & scores between their Synergy grade books and Google classroom classes. This was due to a communication protocol change that Google made without any advance notice. Google's change prevented all teachers from logging in to TeacherVUE.

Resolution

Edupoint released an update to accommodate the change. This patch will be installed the evening of Friday, December 20th. If you use the classroom sync feature, please read our recommendations for re-establishing the sync process without creating any duplicate assignments.

Recommendations 

(Dec 8th) RESCHEDULED = IT Maintenance "Down Day"

Due to the Thanksgiving holiday weekend falling on the 1st weekend of the new month, we have rescheduled our regularly scheduled technology maintenance "down-day" to be this Sunday, December 8th.  We reserve the first Sunday of each month for network/system maintenance to avoid interruptions throughout the month.

We always try to keep interruptions to a minimum. Please plan accordingly for potential interruptions to TTSD Wifi, Infinite Visions, email, Google, Synergy and other TTSD systems on Sunday.  

...Susan Barnard & IT Team

TeacherVUE Access Restored

Access Has Been Restored

Issue: Users were briefly unable to access TeacherVUE on Monday and early Tuesday morning due to an issue at the ESD.

Resolution: As of 7:45AM, Tuesday morning access has been restored for all users.  However, at this point, Google Classroom integration has been turned off to help with troubleshooting the source of this problem.