Friday, December 3, 2021

Week of November 29, 2021

Embedded Videos on iPads, Slow Internet, Google Timeout & Filter Errors

  • Two known issues we are facing with our new Internet filter (LightSpeed):
    1. EMBEDDED video links to either YouTube or Google Drive will not work on iPads.  Many teachers have streamlined their presentations with embedded videos in their Google Slides or on a Canvas page.  Unfortunately, the security settings we need on LightSpeed are preventing these from playing on student iPads.  Please place a DIRECT LINK to the video rather than embedding it for your K-8the grade students.
    2. Computers (laptops, desktops -- not Chromebooks or iPads) are experiencing slowness, website/Google drive "offline," and some wifi disconnects. We are working closely with the vendor to remedy this issue. Restarting your computer often temporarily fixes the issue. If you are experiencing this issue, please share your experience in this ONE question survey

Down Day Weekend - 1st Weekend in December

The first Sunday of EACH month is reserved for the IT Department to perform disruptive (but necessary) maintenance on our networks systems.  With 24/7 access to online resources for our staff and students, we have reserved the FIRST Sunday of each month to perform this work.

Please note Sunday there will likely be disruption to various systems that may impact your access to: TTSD phone system, network resources (wifi), internet filter and Mac/iPad "Self Service"

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